Rules
The following three documents contain Mountain Creek State High School rules and procedures:
General policies
Appointments
Parents are always welcome to discuss student concerns or other school matters with staff at the school.
Please note that it is important to make an appointment with the staff member concerned. Walk-in appointments cannot occur due to staff commitments to teaching.
Appointments can be organised as follows:
Please note: You will be contacted by the staff member within a reasonable time to organise an appropriate time for an appointment.
Contact protocols for contacting staff
Classroom teacher for all queries relating to:
- classroom/subject matters such as assessment
- teaching and learning
- issues your student is having with managing the curriculum
Head of Year for all queries relating to pastoral care e.g.:
-
health
-
exemptions
- Student Services referrals
- absences
- career advice
Head of department/faculty
For all queries relating to curriculum matters that cannot (in the first instance) be resolved by the classroom teacher.
Please note: Appointments with Administration will only be booked after consultation with the relevant staff as outlined above.
Complaints management process
From time to time you may have concerns about your student at school or the operations of our school. These concerns may grow into bigger issues if you don’t talk to our school staff about them.
Education Queensland is committed to ensuring that all parents have their concerns dealt with in a fair and equitable manner and we have processes and support structures in place to enable parents to work through any issues you may have.
It is in the best interests of everybody to resolve issues at school. Concerns should be raised initially with the Teacher involved or the Head of Year. If it can’t be resolved or there are still concerns, the issue should be raised with a Head of Junior Secondary or Senior School, Deputy Principal or the Principal.
While it is parents’ prerogative to contact Sunshine Coast North Regional Office if dissatisfied, in most cases the issue will be referred back to the school so that every effort can be made to reach a resolution here. Thus, it is better to work together and endeavour to resolve issues here using the processes available.
Further information regarding the complaints management process can be found here: Complaints Management Process.
Student transferring from school procedure
Those students leaving or wishing to transfer to another school are required to hand in all text/library books to the Resource Centre. A student clearance form can be obtained from the front office for this purpose. Before a transfer form will be given all outstanding financial debts are to be finalised. You will not be able to enrol into another Queensland State High School without this transfer form.
Absentee information
If a student is absent from school, the parent/carer should notify the school via the Compass app or by telephoning the absentee line (5457 8450) prior to commencement of the student's school day. The absentee line is open 24 hours a day.
Please leave a message on the answering machine stating the date of the absence, your child's name, form class and reason for absence.
Unexplained lates are followed up on a daily basis. Students with three unexplained lates will be given a detention.
Personal information
Changes to personal details such as address, phone number etc. are to be advised immediately, by completing a "Change of Details" form available at the front office.
All students are to carefully label all equipment and belongings with their name. No student should bring valuable equipment items to school. Small sums of money for tuckshop etc. should be carried and not left in school bags.
Messages and telephone calls
As the school does not have a public telephone, students will only be permitted to make calls from the front office on an urgent basis (this does not include leaving assignments at home etc).
If a parent or carer needs to pass on an urgent message to their child during the school day, please contact the relevant Sub-School office directly by telephone.
Parents are encouraged to make arrangements with their child before school wherever possible, particularly regarding wet weather plans, changes to after-school arrangements, or alternative transport arrangements.
In line with the school's Mobile Phone Policy, students are not to use mobile phones during the school day.
Sick bay policy
Students are referred to sick bay via their current class teacher. Parents will be telephoned as soon as possible for the collection of a sick child. All students are covered by Queensland Ambulance whilst on the school premises and/or off site, in an official school capacity such as an excursion. In the event of an emergency an ambulance will be called for appropriate attention. Emergency contact telephone information must be kept current with the school. Please advise the school of change in details and any relevant important medical details.
Uniform procedures
Students are expected to attend school and lessons in the school uniform as determined by the P&C Association and described in the Student Code of Conduct.
We appreciate the support of families in ensuring students attend school in the correct uniform each day.
We understand that from time to time there may be a valid reason why a student is unable to comply with the Uniform Policy. In these circumstances, parents/carers are asked to provide an explanation, preferably by way of a note in the student's diary – with the student reporting to the Attendance Office (Bribie) before class at the beginning of the day. Please note that notifications regarding uniform non-compliance cannot be submitted through Compass.
Students who attend school out of uniform without a valid explanation will be recorded as non-compliant. Where a student has three instances of uniform non-compliance, they will receive a detention. We appreciate the support of our families in maintaining the high standards and positive school culture that our uniform represents.
Thank you for assisting us with this.
Student diversity policy
School newsletter
The school's newsletter is regularly distributed to families electronically via email. Copies of newsletters can be found on the school website.
Homework
Homework is set every night for the subjects students had timetabled on that day, the only exception is in some practical areas. Please notify the Head of Department if this is not occurring.